Payment and Shipping

I require a 50% deposit before starting any project.

Shipping products to and from my studio in Saint Cloud, FL is the client’s responsibility. Return shipping is optional, but if you want your items returned, you must provide a prepaid return shipping label. If none is provided, I’ll invoice you separately for return shipping at actual carrier cost (UPS, FedEx, or USPS) plus a $5 handling fee.

Unclaimed non-perishable products will be disposed of after 30 days, and I accept no responsibility for them after that period.

I strongly recommend purchasing shipping insurance for high-value items, as I’m not responsible for loss or damage caused by the carrier.

Image Approval and Revisions

Once your product photography is complete, I’ll provide an online gallery (available for 90 days) for review. Downloading and using an image constitutes approval, and no revisions or refunds will be offered after download.

If you’d like changes, you must notify me by email with clear instructions within 7 days of receiving your gallery link. Disapproved images can be revised once, either through retouching or re-photographing. Revisions fall outside the standard (14 business days) or rush (7 business days) turnaround time and will receive an additional 14 or 7 business days.

If a second revision is requested, re-shoots are billed at 25% of the original image price. If you decline a re-shoot, I can return the product at your expense and issue a 50% refund for that image.

Turnaround Times

• Standard: 14 business days from product arrival

• Rush: 7 business days from product arrival (for an additional fee)

If a rush deadline is missed, I’ll refund only the rush fee. While I make every effort to meet deadlines, I’m not liable for delays caused by exceptional circumstances or events beyond my control.

Copyright and Usage

I retain the copyright for all images I create. You’re purchasing unlimited, perpetual usage rights for your own business use across any medium: web, print, packaging, and advertising.

You may not resell the images to another company without my written consent. All third-party usage must be negotiated separately.

I may use select images for my portfolio, website, or marketing materials, always with discretion and professionalism.

Art Direction

Before I begin shooting, you’ll complete my email questionnaire to outline your style preferences and shot requirements. You may send sketches, examples, or reference links, but once shooting begins, art direction is not permitted.

Products “As Is”

Products are photographed as they arrive. Any visible flaws will appear in the photos, so please send clean, undamaged items. Basic retouching may remove small flaws, but extensive edits are billed at $25 per image.

Minor styling (e.g., a lipstick tube with cap off or pills next to a bottle) is at my discretion. Special requests are considered, but images may not be rejected based on styling choices in these cases.

Image Delivery

Images are delivered via digital download in high-resolution JPG format (sRGB, 300 dpi) at a minimum of 2400 pixels on the short side. TIF, PNG, or CMYK versions are available upon request.

Files are suitable for all web use and printing up to 8×10 inches. If you need image for larger applications, I will provide a custom quote for upsizing.

Additions and Subtractions

You may make additions or subtractions to your product list within 3 days of my receiving your items. Changes may affect the total cost. Refunds will be issued for overpayments; added items must be paid for before images are released.

Placing an order for product photography confirms your agreement to these policies.